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Supported file formats for preview

  • Images: GIF, JPG, JPEG, and PNG

  • PDF documents (including password protected files) 

  • Microsoft Office documents: DOC, DOCX, DOCM, XLS, XLSX, XLSM, XLSB, PPT, PPTX, PPTM, PPS, PPSX, PPSM

  • Microsoft Office templates: DOT, DOTX, DOTM, POT, POTX, and POTM

  • Open Office documents: ODT, ODS, and ODP

  • Google documents, sheets, and slides

  • Rich text documents (RTF)


Preview of unsupported files

  1. Return to the file manager 

  2. Document information

  3. Download

  4. Open in [Storage]

The Team Files app can preview many popular file types, but not all of them. When you try to preview a file type not specified above, the preview window will open with the message "No preview available" and a "Download" button so that you can open it with your desktop apps.


Wrap up 

That's all on previewing files. Did you know you can also edit documents attached to your issues? Or create new documents on the file managerand editing native files. If you still have questions about any of the topics covered on this page, visit our support portal and send us your questions. Our team is always happy to help.