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Administrators can adjust how the Team Files Google Drive Connector app works to meet your team's needs and comply with company policies. |
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As the name implies, these settings are only visible to users with Administrator privileges. All the settings on this page are accessible by entering Confluence settings and clicking on the "Team FilesGoogle Drive Connector" link on the sidebar under the "Configuration" section.
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By default, users can connect folders from all the storage places supported by the Team Files Google Drive Connector app.
Administrators can easily restrict the usage of specific storage places to ensure that the usage of the Team Files Google Drive Connector aligns with the company policies.
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Click the "Places" tab on the Team Files Google Drive Connector settings page.
Click the switch on the storage places you want to disable.
The switch changes to the off position to indicate the storage place was disabled, and users can no longer connect folders from that storage place.
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What happens to places the users connected before the Admin disabled them?If a user connected a folder from a storage place that the Admin later disables, it is blocked inside the Team Files Google Drive Connector app. All connected folders from that place are blocked too, and if there are attached folders and files from a blocked storage place, the content won't be visible, and they'll display a warning mentioning the Admin blocked the access. |
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Click the "Places" tab on the Team Files Google Drive Connector settings page.
Click the switch on the disabled storage place you want to re-enable.
The switch changes to the on position to indicate the storage place is enabled, and users can connect folders from that storage place again.
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Changes to these settings save automatically and apply immediately. |
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Authentication method
The Team Files Google Drive Connector app requires user authentication by default to view connected folders and preview and edit attached items. Admins can change this to simplify sharing if there aren't specific user permissions from the cloud storage that need to be replicated on Confluence.
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This option is the default setting for new Confluence instances, and admins can apply it to existing ones.
Users need to authenticate to browse connected folders and preview and edit files. Permissions set for users on storage places are applied on Confluence.
Require SharePoint and OneDrive authentication for edit (Legacy)
By selecting this option, admins can set the Team Files app to apply editing permissions for users from SharePoint and OneDrive.
Users can browse connected folders and preview files and need to sign in with their Office 365 accounts to edit files, so each user has the correct permissions.
Simplified sharing, no authentication required
Admins can select this setting to simplify sharing if there aren't advanced permissions requirements.
Users can browse connected folders and preview and edit files without authenticating on the original storage. Only permissions set on Team Files Google Drive Connector and Confluence are applied.
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Changes to these settings save automatically and apply immediately. |
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Troubleshooting
The Team Files Google Drive Connector app needs access to our services to work correctly, which is an external URL. If you’re experiencing problems accessing the Team Files Google Drive Connector app, you can open the “Troubleshoot” tab to check if there’s an issue with the connection to the Team Files Google Drive Connector services.
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When this tab is accessed, two tests are run:
License Status: checks if your instance has a valid license. If this test fails, please check if you have a valid license for Team Files Google Drive Connector on the “Manage apps” page.
Accessing service: checks if your instance can connect to the Team Files Google Drive Connector services. If this test fails, please check if the address is whitelisted, as described here. If the problem persists, don't hesitate to get in touch with our support team.
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On this page, you learned about all the Admin settings currently available at the moment. We. As we introduce new features, we'll also add more Admin settings as needed as we introduce new features.
If you still have questions or require other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.