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Administrators can adjust how the Team Files app works to meet your team's needs and comply with company policies. |
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About the Administrator Settings
As the name implies, these settings are only visible by to users with Administrator privileges. All the settings on this page are accessible by entering the “Apps” section on Jira settings and then clicking on the "Team Files Settings" link on the sidebar.
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Allowed storage places
By default, users can connect folders from all the storage places supported by the Team Files app.
Administrators can easily restrict the usage of specific storage places to ensure that the usage use of the Team Files aligns with the company policies.
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Turn off a storage place for all users
Click the "Storage Places" tab section on the Team Files settings page.;
Click the switch on the storage places you want to disableturn off.
The switch changes to the off position to indicate the storage place was disabled, and , indicating users can no longer connect folders from that storage place.
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Changes to these settings save are saved automatically and apply applied immediately. |
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What happens to places the users connected before the Admindisabledturns them off?If a user connected connects a folder from a storage place that the Admin later disablesturns off, it is becomes blocked inside the Team Files app. All connected folders from that place are blocked, too, and if . If there are attached folders and files from a blocked storage place, the content won't be visible, and they'll display a warning will appear mentioning that the Admin blocked the access. |
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Turn on again a storage place for all users
Click the "Storage Places" tab section on the Team Files settings page.;
Click the switch on the disabled storage place you want to re-enable.turn on again;
The switch changes to the on position to indicate the storage place is enabled, and , indicating users can connect folders from that storage place again.
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Changes to these settings save are saved automatically and apply applied immediately. |
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Replicate storage permissions
The Team Files app simplifies the authentication by default, favoring ease of use with simplified permissions. Admins can require users to authenticate with an account with access to connected folders to better control how files are shared, viewed, and edited.
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What changes
Keep in mind Remember that this option requires users to sign in to each connected folder to view and edit the files so and apply the correct permissions are applied to for each user. Learn more
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This setting replaces the previous “Permissions for editing documents on SharePoint and OneDrive” setting. |
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Applying "Replicate storage permissions"
Click the "Authentication" tab Simplified sharing (…)" section on the Team Files settings page.
Click the toggle to turn on the option “Replicate storage permissions.”
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Changing this setting saves Changes to these settings are saved automatically and applies applied immediately. |
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Deactivating "
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Replicate storage permissions”
Click the "Authentication" tab Cloud storage access and permissions required" section on the Team Files settings page.;
Click the toggle to turn off the option “Replicate storage permissions.”
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Changing this setting saves Changes to these settings are saved automatically and applies applied immediately. |
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Attachments layout options
By default, the files and folders attached to Jira issues use a regular header and appear in the collapsed view to use less space on the screen. It’s easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default, or clicking the file name (or preview button) to open the full-screen preview.
The Admin can set different defaults that apply to for new issues in the Admin settings section dedicated to the preview options.
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Attachment header
Select the default size for the header of attachments:
Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;
Compact: Uses a smaller icon and only shows the name of the file or folder;
Hidden for files: Completely hides the file header for files and forces the expanded preview option. Moving the mouse over the file will show a compact header.
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Preview height
Select the default height for the preview:
Regular: The standard height for previews (464px);
Custom: Define a value for the height of the preview area.
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Preview default visibility
Select the default behavior for the preview:
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Changes to these settings save are saved automatically and apply applied immediately. |
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Jira Native Attachments
By default, users can preview and edit Jira Native Attachments (iei.e., files attached directly to the issue using Jira’s attachment option) with Team Files. You If needed, you can turn this off in the Admin settings if needed.
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Disable Jira Native Attachments
Select the “Jira Native Attachments” option in the Team Files Admin Settings;
Click the toggle to turn off the option.
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Enable Jira Native Attachments
Select the “Jira Native Attachments” option in the Team Files Admin Settings;
Click the toggle to turn on the option.
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Changes to these settings |
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are saved automatically and |
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applied immediately. |
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Allowed
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users and groups
By default, all users and groups can use the Team Files app can be used on all projects by default. It’s accessible with a link on the project sidebar and as a button macro on the issues pages to attach files and folders.
However, an Admin can specify which Jira projects users and groups can use the Team Files app. The file manager and the attach button are hidden when a project When someone doesn’t have permission to use the app, the file manager and the macro are blocked for them.
In The current settings are in the "Projects" tab, you can see the current settingsUsers & Groups" section. There are three main options that you can select from the drop-down menu:
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Option 1:
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Everyone can use the app (default option)
It is the default option and means that every project has access to All users and groups can access the Team Files app using the default option.
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Option 2:
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Everyone can use the app; only selected users and groups can connect folders
Select this option if you only want to allow everyone should be able to use the Team Files app for some projects, but only some users and groups can connect folders.
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Adding a
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user or group:
Click the “Add Project” User/Group” button, start typing to select a projectname, and click the “Add” button. The project user or group gets access to the app connect folders immediately.
Removing a
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user or group:
Search for the project user or group you want to remove, click the “Remove” button, and confirm. The app is option to connect folders will be hidden from the project user or group immediately.
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Option 3:
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Only selected users and groups can use the app and connect folders
Select this option if you want only want to hide some users and groups to use the Team Files app for some projectsand specify who can connect folders.
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Adding a
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user or group:
Click the “Add Project” User/Group” button, start typing to select a projectname, and click the “Add” button. The app is hidden from the project immediatelyuser or group will have immediate access to the app.
Connect folder permission:
Use the toggle button to determine if a user or group can connect folders.
Removing a
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user or group:
Search for the project user or group you want to remove, click the “Remove” button, and confirm. The project gets access to the app immediately.
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Disabling the Team Files app for a project already using it hides the file manager link and all the attached files and folders to issues. The attachments will be there if the app is re-enabled. |
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Project owners can also toggle on/off the Team Files app, as long as allowed by the admin. |
Allowed users and groups
By default, all users and groups can use the Team Files app. It’s accessible with a link on the project sidebar and as a macro on pages will be blocked for that user or group immediately.
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Allowed projects
All projects can use the Team Files app by default. It’s accessible through a link in the project sidebar and a button on the issues to attach files and folders.
However, an Admin can specify which users and groups Jira projects can use the Team Files app. When someone The file manager and the attach button are hidden when a project doesn’t have permission to use the app, the file manager and the macro are blocked for them.You .
In the "Projects" section, you can see the current settings in the "Users & Groups" tab. There are three main options that you can select from the drop-down menu:
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Option 1:
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All projects can use the app (default option)
It This is the default option and means that every user and group has access to , meaning every project can access the Team Files app.
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Option 2:
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Only selected projects can use the app
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Select this option if everyone should be able to use you only want to allow the Team Files app , but only some users and groups can connect foldersfor some projects.
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Adding a
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project:
Click the “Add User/Group” Project” button, start typing to select a nameproject, and click the “Add” button. The user or group project gets access to connect folders the app immediately.
Removing a
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project:
Search for the user or group project you want to remove, click the “Remove” button, and confirm. The option to connect folders app is hidden from the user or group project immediately.
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Option 3:
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The selected projects can’t use the app
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Select this option if you only want some users and groups to use hide the Team Files app , and specify who can connect foldersfor some projects.
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Adding a
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project:
Click the “Add User/Group” Project” button, start typing to select a nameproject, and click the “Add” button. The user or group gets access to the app immediately.
Connect folder permission:
Use the toggle button to determine if a user or group can connect folders.
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app is hidden from the project immediately.
Removing a project:
Search for the user or group project you want to remove, click the “Remove” button, and confirm. The project gets access to the app is blocked for the user or group immediatelyimmediately.
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Blocking the Team Files app for a project already using it hides the file manager link and all the attached files and folders to issues. The attachments will be there if the app is allowed again. |
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Project owners can also toggle on/off the Team Files app in the Project Settings, as long as the Admin allows it. |
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Import data
If your team previously used a different ikuTeam connector app, like SharePoint or Google Drive Connector, and upgraded to, or plans to upgrade to, the Team Files app to get the complete set of features it offers, you can import the data from the connector and use it with the Team Files app.
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An Admin needs to:
Enter the admin settings;
Click the Import data section;
Click the import button.
The importing process can take some time, depending on the size of your instance, but you don’t need to wait on the page.
When it finishes, you can check the audit log, which will show the start and finish time and how many issues were imported. If errors occur during the import process, you can repeat it.
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Wrap-up
On this page, you learned about all the Admin settings available at the moment. We'll also add more Admin settings as needed as we introduce new features. currently available.
If you still have questions or require other global settingsabout the topics covered on this page, visit our our support portal to and send them to us your questions or feature requests. Our team is always happy to help.
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