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Administrators can adjust how the Team Files Google Drive Connector app works to meet your team's needs and comply with company policies. 

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As the name implies, these settings are only visible by users with Administrator privileges. All the settings on this page are accessible by entering the “Apps” section on Jira settings and then clicking on the "Team Files Google Drive Connector Settings" link on the sidebar.

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By default, users can connect folders from all the storage places supported by the Team Files Google Drive Connector app.

Administrators can easily restrict the usage of specific storage places to ensure that the usage of the Team Files Google Drive Connector aligns with the company policies.

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  1. Click the "Places" tab on the Team Files Google Drive Connector settings page.

  2. Click the switch on the storage places you want to disable.

  3. The switch changes to the off position to indicate the storage place was disabled, and users can no longer connect folders from that storage place.

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Note

What happens to places the users connected before the Admin disabled them?

If a user connected a folder from a storage place that the Admin later disables, it is blocked inside the Team Files Google Drive Connector app. All connected folders from that place are blocked too, and if there are attached folders and files from a blocked storage place, the content won't be visible, and they'll display a warning mentioning the Admin blocked the access.

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  1. Click the "Places" tab on the Team Files Google Drive Connector settings page.

  2. Click the switch on the disabled storage place you want to re-enable.

  3. The switch changes to the on position to indicate the storage place is enabled, and users can connect folders from that storage place again.

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Replicate storage permissions

The Team Files Google Drive Connector app simplifies the authentication by default, favoring ease of use with simplified permissions. Admins can require users to authenticate with an account with access to connected folders to better control how files are shared, viewed, and edited. 

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Keep in mind that this option requires users to sign in to each connected folder to view and edit the files so the correct permissions are applied to each user. Learn more

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This setting replaces the previous “Permissions for editing documents on SharePoint and OneDrive” setting.

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Applying "Replicate storage permissions"

  1. Click the "Authentication" tab on the Team Files Google Drive Connector settings page.

  2. Click the toggle to turn on the option.

Info

Changing this setting saves automatically and applies immediately.

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Deactivating "Replicate storage permissions”

  1. Click the "Authentication" tab on the Team Files Google Drive Connector settings page.

  2. Click the toggle to turn off the option.

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Info

Changes to these settings save automatically and apply immediately.

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By default, users can preview and edit Jira Native Attachments (ie. files attached directly to the issue using Jira’s attachment option) with Team Files. You can turn this off in the Admin settings if needed.

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Disable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn off the option.

Enable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn on the option.

Info

Changes to these settings save automatically and apply immediately.

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Allowed projects

The Team Files Google Drive Connector app can be used on all projects by default. It’s accessible with a link on the project sidebar and a button on the issues to attach files and folders.

However, an Admin can specify which Jira projects can use the Team Files Google Drive Connector app. The file manager and the attach button are hidden when a project doesn’t have permission to use the app.

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It is the default option and means that every project has access to the Team Files Google Drive Connector app.

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Option 2: Only selected projects can use the app

Select this option if you only want to allow the Team Files Google Drive Connector app for some projects.

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Adding a project:

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Select this option if you only want to hide the Team Files Google Drive Connector app for some projects.

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Adding a project:

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Search for the project you want to remove, click the “Remove” button and confirm. The project gets access to the app immediately.

Note

Disabling the Team Files Google Drive Connector app for a project already using it hides the file manager link and all the attached files and folders to issues. The attachments will be there if the app is re-enabled.

Info

Project owners can also toggle on/off the Team Files Google Drive Connector app, as long as allowed by the admin.

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By default, all users and groups can use the Team Files Google Drive Connector app. It’s accessible with a link on the project sidebar and as a macro on pages to attach files and folders.

However, an Admin can specify which users and groups can use the Team Files Google Drive Connector app. When someone doesn’t have permission to use the app, the file manager and the macro are blocked for them.

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It is the default option and means that every user and group has access to the Team Files Google Drive Connector app.

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Option 2: Everyone can use the app, only selected users and groups can connect folders

Select this option if everyone should be able to use the Team Files Google Drive Connector app, but only some users and groups can connect folders.

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Select this option if you only want some users and groups to use the Team Files Google Drive Connector app, and specify who can connect folders.

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If you still have questions or require other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.