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When the "Require authentication" option is active, users must authenticate to each folder connected by other users to browse folders and preview and edit documents. This applies to the file manager and issues.


Connected folders in the File manager

The connected folders will show an "Authenticate" button for every folder that the user hasn't connected yet, and they won't be able to open the folder or make changes until they do.

Authenticating a folder

  1. Click the "Authenticate" button.

  2. If at least one account is connected from the same storage place, a modal opens where you can choose one or connect to a new place. If there isn't any suitable account connected, the sign-in screen for that account is shown directly.

  3. If the account selected has access to the folder, a confirmation will be shown.

All done. You can now use the folder according to the permissions set for it. 

If the account selected doesn't have access to the folder, an error will be shown with the option to connect to a different account. 


De-authenticating a folder

After authenticating to a folder with an account, it's possible to remove the access if needed (e.g., authenticating with a different account). 

  1. Click the "···" button 

  2. Click the "Sign out" option

  3. A modal will appear. Click "Sign out" to confirm.

All done. To view the folder's content, you'll need to authenticate again.



Team Files app on issues

The attached files and folders on issues will show an "Authenticate" button for every item that the user hasn't connected yet, and they won't be able to open folders or view and edit files until they do.

Authenticating a folder/file

  1. Click the "Authenticate" button.

  2. If at least one account is connected from the same storage place, a modal opens where you can choose one or connect to a new place. If there isn't any suitable account connected, the sign-in screen for that account is shown directly.

  3. If the account selected has access to the folder/file, a confirmation will be shown.

All done. You can now use the folder/file according to the permissions set for it. 

If the account selected doesn't have access to the folder, an error will be shown with the option to connect to a different account. 


De-authenticating a folder

After authenticating to a folder/file with an account, it's possible to remove the access if needed (e.g., authenticating with a different account). 

  1. Click the "···" button 

  2. Click the "Sign out" option

  3. A modal will appear. Click "Sign out" to confirm.

All done. To view the folder's content or file, you'll need to authenticate again.


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