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Administrators can adjust how the Google Drive Connector app works to meet your team's needs and comply with company policies. 

About the Administrator Settings

As the name implies, these settings are only visible to users with Administrator privileges. All the settings on this page are accessible by entering Confluence settings and clicking on the "Google Drive Connector" link on the sidebar under the "Configuration" section.


Allowed storage places

By default, users can connect folders from all the storage places supported by the Google Drive Connector app.

Administrators can easily restrict the usage of specific storage places to ensure that the usage of the Google Drive Connector aligns with the company policies.

Disable a storage place for all users

  1. Click the "Places" tab on the Google Drive Connector settings page.

  2. Click the switch on the storage places you want to disable.

  3. The switch changes to the off position to indicate the storage place was disabled, and users can no longer connect folders from that storage place.

Changes to these settings save automatically and apply immediately.

What happens to places the users connected before the Admin disabled them?

If a user connected a folder from a storage place that the Admin later disables, it is blocked inside the Google Drive Connector app. All connected folders from that place are blocked too, and if there are attached folders and files from a blocked storage place, the content won't be visible, and they'll display a warning mentioning the Admin blocked the access.

Re-enable a storage place for all users

  1. Click the "Places" tab on the Google Drive Connector settings page.

  2. Click the switch on the disabled storage place you want to re-enable.

  3. The switch changes to the on position to indicate the storage place is enabled, and users can connect folders from that storage place again.

Changes to these settings save automatically and apply immediately.


Authentication method

The Google Drive Connector app requires user authentication by default to view connected folders and preview and edit attached items. Admins can change this to simplify sharing if there aren't specific user permissions from the cloud storage that need to be replicated on Confluence.

Changing this setting removes connected folders in the file manager. You'll have to connect them again. If you switch to "Require storage authentication," attached files and folders in macros still appear, but you'll need to authenticate with the appropriate account to view the content.
Learn more

Require storage authentication for all storage places

This option is the default setting for new Confluence instances, and admins can apply it to existing ones.
Users need to authenticate to browse connected folders and preview and edit files. Permissions set for users on storage places are applied on Confluence.

Simplified sharing, no authentication required

Admins can select this setting to simplify sharing if there aren't advanced permissions requirements.
Users can browse connected folders and preview and edit files without authenticating on the original storage. Only permissions set on Google Drive Connector and Confluence are applied.


Attachments layout options

By default, the files and folders attached to Confluence pages use a regular header and appear in the collapsed view to use less space on the screen. It’s easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default.

The Admin can set different defaults for new macros.

Attachment header

Select the default size for the header of new macros:

  • Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

  • Compact: Uses a smaller icon and only shows the name of the file or folder;

  • Hidden for files: Completely hides the header for files and forces the expanded preview option. Moving the mouse over the file will show a compact header.

Preview width

Select the default width for the preview:

  • Auto: The standard width for previews uses the available space;

  • Custom: Define a value for the width of the preview area.

Preview height

Select the default height for the preview:

  • Regular: The standard height for previews (464px);

  • Custom: Define a value for the height of the preview area.

Preview default visibility

Select the default behavior for the preview:

  • Collapsed: The standard option that hides the preview;

  • Expanded: Automatically shows the preview of files and folders. This option is required when selecting the “Hidden for files” header.

Changes to these settings save automatically and apply immediately.


Troubleshooting

The Google Drive Connector app needs access to our services to work correctly, which is an external URL. If you’re experiencing problems accessing the Google Drive Connector app, you can open the “Troubleshoot” tab to check if there’s an issue with the connection to the Google Drive Connector services.

When this tab is accessed, two tests are run:

  • License Status: checks if your instance has a valid license. If this test fails, please check if you have a valid license for Google Drive Connector on the “Manage apps” page.

  • Accessing service: checks if your instance can connect to the Google Drive Connector services. If this test fails, please check if the address is whitelisted, as described here. If the problem persists, don't hesitate to get in touch with our support team.


Wrap-up

On this page, you learned about all the Admin settings currently available. As we introduce new features, we'll add more Admin settings as needed. 

If you still have questions or require other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.

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