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At Team Files (by ikuTeam), security is a priority. We do our best to assure that customers' systems can't be compromised through the exploitation of by exploiting vulnerabilities in ikuTeam products.

Scope

On this page, we We outline the main points of how and when we address security bugs in our products on this page.

Security Bug Fix Policy Service Level Agreement (SLA)

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Whenever a Critical security vulnerability is discovered, either by ikuTeam or reported by a third party, ikuTeam issues a new release for the current version of the affected product as soon as possible. For costumers customers using server products, it is essential to stay on the latest version of the product you are using (this is best practice). Costumers using cloud products are always on the latest version available, so there's no additional action required.

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