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Administrators can adjust how the Team Files Google Drive Connector app works to meet your team's needs and comply with company policies. 

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About the Administrator Settings

As the name implies, these settings are only visible by to users with Administrator privileges. All the settings on this page are accessible by entering the “Apps” section on Jira settings and then clicking on the "Team Files Google Drive Connector Settings" link on the sidebar.

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Allowed storage places

By default, users can connect folders from all the storage places supported by the Team Files app.

Administrators can easily restrict the usage of specific storage places to ensure that the usage of the Team Files aligns with the company policies.

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Disable a storage place for all users

  1. Click the "Places" tab on the Team Files settings page.

  2. Click the switch on the storage places you want to disable.

  3. The switch changes to the off position to indicate the storage place was disabled, and users can no longer connect folders from that storage place.

Info

Changes to these settings save automatically and apply immediately.

Note

What happens to places the users connected before the Admin disabled them?

If a user connected a folder from a storage place that the Admin later disables, it is blocked inside the Team Files app. All connected folders from that place are blocked too, and if there are attached folders and files from a blocked storage place, the content won't be visible, and they'll display a warning mentioning the Admin blocked the access.

Re-enable a storage place for all users

  1. Click the "Places" tab on the Team Files settings page.

  2. Click the switch on the disabled storage place you want to re-enable.

  3. The switch changes to the on position to indicate the storage place is enabled, and users can connect folders from that storage place again.

Info

Changes to these settings save automatically and apply immediately.

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Replicate storage permissions

The Team Files Google Drive Connector app simplifies the authentication by default, favoring ease of use with simplified permissions. Admins can require users to authenticate with an account with access to connected folders to better control how files are shared, viewed, and edited. 

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What changes 

Keep in mind Remember that this option requires users to sign in to each connected folder to view and edit the files so the correct permissions are applied to each user. Learn more

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Applying "Replicate storage permissions"

  1. Click the "Authentication" tab on the Team Files settings page.Simplified sharing (…)" section on the Google Drive Connector settings page;

  2. Click the toggle to turn on the option “Replicate storage permissions.

Info

Changing this setting saves Changes to these settings are saved automatically and applies applied immediately.

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Deactivating "Replicate storage permissions”

  1. Click the "Authentication" tab on the Team Files Cloud storage access and permissions required" section on the Google Drive Connector settings page.

  2. Click the toggle to turn off the option “Replicate storage permissions.

Info

Changing this setting saves Changes to these settings are saved automatically and applies applied immediately.

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Attachments layout options

By default, the files and folders attached to Jira issues use a regular header and appear in the collapsed view to use less space on the screen. It’s easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default, or clicking the file name (or preview button) to open the full-screen preview.

The Admin can set different defaults that apply to for new issues in the Admin settings section dedicated to the preview options.

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Attachment header

Select the default size for the header of attachments:

  • Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

  • Compact: Uses a smaller icon and only shows the name of the file or folder;

  • Hidden for files: Completely hides the file header for files and forces the expanded preview option. Moving the mouse over the file will show a compact header.

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Preview height

Select the default height for the preview:

  • Regular: The standard height for previews (464px);

  • Custom: Define a value for the height of the preview area.

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Preview default visibility

Select the default behavior for the preview:

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Info

Changes to these settings save are saved automatically and apply applied immediately.

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Allowed users and groups

By default, all users can preview and edit Jira Native Attachments (ie. files attached directly to the issue using Jira’s attachment option) with Team Files. You can turn this off in the Admin settings if needed.

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Disable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn off the option.

Enable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn on the option.

Info

Changes to these settings save automatically and apply immediately.

Allowed projects

The Team Files app can be used on all projects by default. It’s accessible with and groups can use the Google Drive Connector app. It’s accessible through a link on the project sidebar and as a button macro on the issues pages to attach files and folders.

However, an Admin can specify which Jira projects users and groups can use the Team Files app. The file manager and the attach button are hidden when a project Google Drive Connector app. When someone doesn’t have permission to use the app, the file manager and the macro are blocked for them.

In The current settings are in the "Projects" tab, you can see the current settingsUsers & Groups" section. There are three main options that you can select from the drop-down menu: 

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Option 1:

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Everyone can use the app (default option)

It is the default option and means that every project has access to the Team Files app.

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All users and groups can access the Google Drive Connector app using the default option.

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Option 2:

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Everyone can use the app; only selected users and groups can connect folders

Select this option if you only want to allow the Team Files app for some projects.

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everyone should be able to use the Google Drive Connector app, but only some users and groups can connect folders.

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Adding a user or group:

Click the “Add Project” User/Group” button, start typing to select a projectname, and click the “Add” button. The project user or group gets access to the app connect folders immediately.

Removing a

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user or group:

Search for the project user or group you want to remove, click the “Remove” button, and confirm. The app is option to connect folders will be hidden from the project user or group immediately.

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Option 3:

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Only selected users and groups can use the app and connect folders

Select this option if you only want to hide the Team Files app for some projects.

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limit the Google Drive Connector app to certain users and groups and specify who can connect folders.

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Adding a user or group:

Click the “Add Project” User/Group” button, start typing to select a projectname, and click the “Add” button again. The app is hidden from the project immediatelyuser or group will have immediate access to the app.

Connect folder permission:

Use the toggle button to determine if a user or group can connect folders.

Removing a

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user or group:

Search for the project user or group you want to remove, click the “Remove” button, and confirm. The project gets access to the app immediately.

Note

Disabling the Team Files app for a project already using it hides the file manager link and all the attached files and folders to issues. The attachments will be there if the app is re-enabled.

Info

Project owners can also toggle on/off the Team Files app, as long as allowed by the admin.

Allowed users and groups

By default, all users and groups can use the Team Files appwill be blocked for that user or group immediately.

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Allowed projects

By default, the Google Drive Connector app can be used on all projects. It’s accessible with a link on the project sidebar and as a macro button on pages the issues to attach files and folders.

However, an Admin can specify which users and groups Jira projects can use the Team Files app. When someone Google Drive Connector app. The file manager and the attach button are hidden when a project doesn’t have permission to use the app, the file manager and the macro are blocked for them.You .

In the "Projects" tab, you can see the current settings in the "Users & Groups" tab. There are three main options that you can select from the drop-down menu: 

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Option 1:

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All projects can use the app (default option)

It is the default option and means that every user and group has access to the Team Files , meaning every project can access the Google Drive Connector app.

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Option 2:

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Only selected projects can use the app

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Select this option if everyone should be able to use the Team Files app, but only some users and groups can connect folders.

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you only want to allow the Google Drive Connector app for some projects.

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Adding a project:

Click the “Add User/Group” Project” button, start typing to select a nameproject, and click the “Add” button. The user or group project gets access to connect folders the app immediately.

Removing a

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project:

Search for the user or group project you want to remove, click the “Remove” button, and confirm. The option to connect folders app is hidden from the user or group project immediately.

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Option 3:

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The selected projects can’t use the app

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Select this option if you only want some users and groups to use the Team Files app, and specify who can connect folders.

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hide the Google Drive Connector app for some projects.

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Adding a project:

Click the “Add User/Group” Project” button, start typing to select a nameproject, and click the “Add” button. The user or group gets access to the app immediately.

Connect folder permission:

Use the toggle button to determine if a user or group can connect foldersapp is hidden from the project immediately.

Removing a

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project:

Search for the user or group project you want to remove, click the “Remove” button, and confirm. The project gets access to the app immediately.

Note

Blocking the Google Drive Connector app

is blocked for the user or group immediately

for a project already using it hides the file manager link and all the attached files and folders to issues. The attachments will be there if the app is allowed again.

Info

Project owners can also toggle on/off the Google Drive Connector app in the Project settings, as long as the admin allows it.

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Import data

If your team previously used the Team Files app and downgraded to, or plans to downgrade to, the Google Drive Connector app, you can import the data from Team Files and use it with the connector.

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An Admin needs to:

  • enter the admin settings;

  • click the Import data section;

  • Click the import button.

The importing process can take some time, depending on the size of your instance, but you don’t need to wait on the page.

When it finishes, you can check the audit log, which will show the start and finish time and how many issues were imported. If errors occur during the import process, you can repeat it.

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Wrap-up

On this page, you learned about all the Admin settings available at the moment. We'll also add more Admin settings as needed as we introduce new features. 

If you still have questions or require other global settingsabout the topics covered on this page, visit our our support portal to and send them to us your questions or feature requests. Our team is always happy to help.

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