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When the "Replicate storage permissions" option is active, users must authenticate to each folder connected by other users to browse folders and preview and edit documents. This applies to the file manager and issues.

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Note

If the account selected doesn't have access to the folder, an error will be shown with the option to connect to a different account. 

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De-authenticating a folder

After authenticating to a folder with an account, you can remove the access if needed (e.g., by authenticating with a different account). 

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Tip

All done. To view the folder's content, you'll need to authenticate again.

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Google Drive Connector app on issues

The attached files and folders on issues will show an "Authenticate" button for every item that the user hasn't connected yet. They won't be able to open folders or view and edit files until they do.

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Authenticating a folder/file

  1. Click the "Authenticate" button.

  2. If at least one account is connected from the same storage place, a modal opens where you can choose one or connect to a new place. If no suitable account is connected, the sign-in screen for that account is shown directly.

  3. A confirmation will be shown if the account selected has access to the folder/file.

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Note

If the account selected doesn't have access to the folder, an error will be shown with the option to connect to a different account. 

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De-authenticating a folder

After authenticating to a folder/file with an account, you can remove the access if needed (e.g., by authenticating with a different account). 

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