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In most cases, we’ll only need the Team Files application logs to solve support requests. In case If you don’t want to send over the entire zip, which contains all the logging information from Confluence, you can either customize it before exporting or open the zip and then send us just the required Team Files logs.
If you want to customize, you’ll need to click the “Customize zip” button and check the “Tomcat logs” option, generate the zip, download, and attach it to the support issue.
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