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Administrators can adjust how the SharePoint Connector app works to meet your team's needs and comply with company policies. 


About the Administrator Settings

As the name implies, these settings are only visible to users with Administrator privileges. All the settings on this page are accessible by entering Confluence settings and clicking on the "SharePoint Connector" link on the sidebar under the "Configuration" section.



Allowed storage places

By default, users can connect folders from all the storage places supported by the SharePoint Connector app.

Administrators can easily restrict the usage of specific storage places to ensure that the usage of the SharePoint Connector aligns with the company policies.

Administrators can easily restrict the use of specific storage places to ensure that the use of the SharePoint Connector app aligns with company policies.

SP-CD-admin-places.png

Turn off a storage place for all users

  1. Click the "Storage Places" section on the SharePoint Connector settings page.

  2. Click the switch on the storage places you want to turn off.

  3. The switch changes, indicating users can no longer connect folders from that storage place.

Changes to these settings are saved automatically and applied immediately.

What happens to places the users connected before the Admin turns them off?

If a user connects a folder from a storage place that the Admin later turns off, it becomes blocked inside the Team Files app. All connected folders from that place are blocked, too. If there are attached folders and files from a blocked storage place, the content won't be visible, and a warning will appear mentioning that the Admin blocked the access.


Turn on again a storage place for all users

  1. Click the "Storage Places" section on the SharePoint Connector settings page.

  2. Click the switch on the storage place you want to turn on again;

  3. The switch changes, indicating users can connect folders from that place again.

Changes to these settings are saved automatically and applied immediately.



Replicate storage permissions

By default, the SharePoint Connector app replicates the cloud storage permissions and requires user authentication to view connected folders and preview and edit attached items.

Admins can change this to simplify sharing if specific user permissions from the cloud storage don't need to be replicated on Confluence.

SP-CD-admin-authentication.png

Changing this setting removes connected folders in the file manager. You'll have to connect them again. If you switch to "Require storage authentication," attached files and folders in macros still appear, but you'll need to authenticate with the appropriate account to view the content.
Learn more


What changes 

Remember that this option requires users to sign in to each connected folder to view and edit the files and apply the correct permissions for each user. Learn more


Applying "Replicate storage permissions"

  1. Click the "Simplified sharing (…)" section on the Team Files settings page;

  2. Click the toggle to turn on the option “Replicate storage permissions.”

Changing this setting saves automatically and applies immediately.


Deactivating "Replicate storage permissions"

  1. Click the "Cloud storage access and permissions required" section on the Team Files settings page;

  2. Click the toggle to turn off the option “Replicate storage permissions.”

Changing this setting saves automatically and applies immediately.



Attachments layout options

By default, the files and folders attached to Confluence pages use a regular header and appear in the collapsed view to use less space on the screen. It's easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default, or clicking the file name (or preview button) to open the full-screen preview.

The Admin can set different defaults for new macros in the Admin settings section dedicated to the preview options.

SP-CD-admin-preview.png

Attachment header

Select the default size for the header of new macros:

  • Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

  • Compact: Uses a smaller icon and only shows the name of the file or folder;

  • Hidden for files: Completely hides the header for files and forces the expanded preview option. Moving the mouse over the file will show a compact header.


Preview width

Select the default width for the preview:

  • Auto: The standard width for previews uses the available space;

  • Custom: Define a value for the width of the preview area.


Preview height

Select the default height for the preview:

  • Regular: The standard height for previews (464px);

  • Custom: Define a value for the height of the preview area.


Preview default visibility

Select the default behavior for the preview:

  • Collapsed: The standard option that hides the preview;

  • Expanded: Automatically shows the preview of files and folders. This option is required when selecting the “Hidden for files” header.

Changes to these settings are saved automatically and applied immediately.



Troubleshooting

If you don’t have the “Replicate Storage permissions” option, the SharePoint Connector app needs access to our services, which are an external URL, to work correctly. If you’re experiencing problems accessing the SharePoint Connector app, you can open the “Troubleshoot” tab to check if there’s an issue with the connection to the SharePoint Connector services.

SP-CD-admin-troubleshooting.png

When this tab is accessed, two tests are run:

  • License Status: checks if your instance has a valid license. If this test fails, please check if you have a valid license for SharePoint Connector on the “Manage apps” page.

  • Accessing service: checks if your instance can connect to the SharePoint Connector services. If this test fails, please check if the address is whitelisted, as described here. If the problem persists, don't hesitate to get in touch with our support team.



Wrap-up

On this page, you learned about all the Admin settings currently available.

If you still have questions or require help with other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.



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