Admin settings [TF JD]

Administrators can adjust how the Team Files app works to meet your team's needs and comply with company policies. 




About the Administrator Settings

As the name implies, these settings are only visible to users with Administrator privileges. All the settings on this page are accessible by entering the “Apps” section on Jira settings and then clicking the "Team Files Settings" link on the sidebar.



Allowed storage places

By default, users can connect folders from all the storage places supported by the Team Files app.

Administrators can easily restrict the use of specific storage places to ensure that the SharePoint Connector aligns with company policies.

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Turn off a storage place for all users

  1. Click the "Storage Places" section on the Team Files settings page;

  2. Click the switch on the storage places you want to turn off:

  3. The switch changes, indicating users can no longer connect folders from that storage place.

Changes to these settings are saved automatically and applied immediately.

What happens to places connected before the Admin turns them off?

If a user connects a folder from a storage place that the Admin later turns off, it becomes blocked inside the Team Files app. All connected folders from that place are blocked, too. If there are attached folders and files from a blocked storage place, the content won't be visible, and a warning will appear mentioning that the Admin blocked the access.


Turn on again a storage place for all users

  1. Click the "Storage Places" section on the Team Files settings page;

  2. Click the switch on the storage place you want to turn on again;

  3. The switch changes, indicating users can connect folders from that place again.

Changes to these settings are saved automatically and applied immediately.



Replicate storage permissions

By default, the Team Files app replicates the cloud storage permissions and requires user authentication to view connected folders and preview and edit attached items.

Admins can change this to simplify sharing if specific user permissions from the cloud storage don't need to be replicated on Jira.

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What changes 

Remember that this option requires users to sign in to each connected folder to view and edit the files and apply the correct permissions for each user. Learn more


Applying "Replicate storage permissions"

  1. Click the "Simplified sharing (…)" section on the Team Files settings page.

  2. Click the toggle to turn on the option “Replicate storage permissions.”


Deactivating "Replicate storage permissions”

  1. Click the "Cloud storage access and permissions required" section on the Team Files settings page;

  2. Click the toggle to turn off the option “Replicate storage permissions.”



Attachments layout options

By default, the files and folders attached to Jira issues use a regular header and appear in the collapsed view to use less space on the screen. It’s easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default, or clicking the file name (or preview button) to open the full-screen preview.

The Admin can set different defaults for new issues in the Admin settings section dedicated to the preview options.


Attachment header

Select the default size for the header of attachments:

  • Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

  • Compact: Uses a smaller icon and only shows the name of the file or folder;

  • Hidden for files: Completely hides the file header and forces the expanded preview option. Moving the mouse over the file will show a compact header.


Preview height

Select the default height for the preview:

  • Regular: The standard height for previews (464px);

  • Custom: Define a value for the height of the preview area.


Preview default visibility

Select the default behavior for the preview:

  • Collapsed: The standard option that hides the preview;

  • Expanded: Automatically shows the preview of files and folders. This option is required when selecting the “Hidden for files” header.



Wrap-up

On this page, you learned about all the Admin settings currently available.

If you still have questions about the topics covered on this page, visit our support portal and send them to us. Our team is always happy to help.