About the preview
On this page, we'll cover the different ways to preview your files on Jira using the Google Drive Connector app, expanding the topics on the page about the file manager.
The Google Drive Connector app lets you preview files in the file manager and the attached files and folders on issues. It supports the most common Office file formats, PDFs, and popular image formats.
This way, your Jira issues can easily be used as your one source of truth, with content that is always accessible and updated.
Preview files on the file manager
Preview click area
Edit button
Context menu
Attach to issue
Download file
Rename file
Open in [Storage]
Delete file
When using the File Manager, you can preview your files' content by clicking the icon or name of the file you want with the full-screen preview. The options available vary slightly depending on the kind of file.
Office files preview in full-screen
Return to the file manager
Document information
Enter edit mode
Download
Open in [Storage]
PDFs preview in full-screen
Return to the file manager
Document information
Download
Open in [Storage]
Toggle sidebar with document outline
Zoom controls
Images preview in full-screen
Return to the file manager
Document information
Download
Open in [Storage]
Zoom controls
Preview files and folders on your issues
Using the Google Drive Connector app, you can attach files and folders to your Jira issues, preview their content, edit documents, and browse folders.
Disclosure button
Document info
Edit document
Download
Open in [Storage]
The full-screen preview for the files attached works the same way as described for the file manager. Click the icon or name of the file you want to open the preview.
Another option exclusive to the preview in issues is to view the content inline without hiding your issue page. By default, every attached file and folder is displayed in a collapsed view to save screen space. You can expand each file by clicking the disclosure button on the left to preview its content.
You can expand attached folders similarly to see their content easily and even navigate sub-folders. You can also preview the files' contents inside the attached folder by clicking the name to open the full-screen preview.
It's possible to make the expanded view the default in the admin options or customize an individual issue view.
Upload a file to an attached folder
When you have an attached folder on your issue, you can drag and drop a file from a local folder to upload it there. Doing this will save the file in the storage place containing the connected folder, helping you build your single source of truth.
Depending on the file's size, your file can take a few moments to become available in the app.
Supported file formats for preview
Images: GIF, JPG, JPEG, and PNG
PDF documents (including password-protected files)
Microsoft Office documents: DOC, DOCX, DOCM, XLS, XLSX, XLSM, XLSB, PPT, PPTX, PPTM, PPS, PPSX and PPSM
Microsoft Office templates: DOT, DOTX, DOTM, POT, POTX, and POTM
Microsoft Visio files: VDW, VSD and VSDX
Open Office documents: ODT, ODS, and ODP
Google documents, sheets, and slides
Rich text documents (RTF)
Videos: MP4, MOV, and WEBM1
1 Partial support for WEBM, some browsers like Safari don’t support it.
Preview of unsupported files
Return to the file manager
Document information
Download
Open in [Storage]
The Google Drive Connector app can preview many popular file types, but not all of them. When you try to preview a file type not specified above, the preview window will open with the message "No preview available" and a "Download" button so that you can open it with your desktop apps.
You can turn off downloads for shared files by restricting the permissions.
Wrap up
That's all on previewing files. Did you know you can also edit documents attached to your issues? Or create new documents in the file manager?
If you still have questions about any of the topics covered on this page, visit our support portal and send us your questions. Our team is always happy to help.