About the Administrator Settings

As the name implies, these settings are only visible to users with Administrator privileges. All the settings on this page are accessible by entering Confluence settings and then clicking the "Team Files Settings" link on the sidebar in the "Configuration" section.

Allowed storage places

By default, users can connect folders from all the storage places supported by the Team Files app.

Administrators can easily restrict the use of specific storage places to ensure that the use of the Team Files aligns with company policies.

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Turn off a storage place for all users

1. Click the "Storage Places" section on the Team Files settings page.

2. Click the switch on the storage places you want to turn off.

3. The switch changes, indicating users can no longer connect folders from that storage place.

Turn on again a storage place for all users

1. Click the "Storage Places" section on the Team Files settings page;

2. Click the switch on the storage place you want to turn on again;

3. The switch changes, indicating users can connect folders from that place again.

Replicate storage permissions

By default, the Team Files app replicates the cloud storage permissions and requires user authentication to view connected folders and preview and edit attached items.

Admins can change this to simplify sharing if specific user permissions from the cloud storage don't need to be replicated on Confluence.

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What changes 

Remember that this option requires users to sign in to each connected folder to view and edit the files and apply the correct permissions for each user. Learn more

Applying "Replicate storage permissions"

1. Click the "Simplified sharing (…)" section on the Team Files settings page;

2. Click the toggle to turn on the option “Replicate storage permissions.”

Deactivating "Replicate storage permissions"

1. Click the "Cloud storage access and permissions required" section on the Team Files settings page;

2. Click the toggle to turn off the option “Replicate storage permissions.”

Attachments layout options

By default, the files and folders attached to Confluence pages use a regular header and appear in the collapsed view to use less space on the screen. It's easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default, or clicking the file name (or preview button) to open the full-screen preview.

The Admin can set different defaults for new macros in the Admin settings section dedicated to the preview options.

Attachment header

Select the default size for the header of new macros:

• Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

• Compact: Uses a smaller icon and only shows the name of the file or folder;

• Hidden for files: Completely hides the file header and forces the expanded preview option. Moving the mouse over the file will show a compact header.

Preview width

Select the default width for the preview:

• Auto: The standard width for previews uses the available space;

• Custom: Define a value for the width of the preview area.

Preview height

Select the default height for the preview:

• Regular: The standard height for previews (464px);

• Custom: Define a value for the height of the preview area.

Preview default visibility

Select the default behavior for the preview:

• Collapsed: The standard option that hides the preview;

• Expanded: Automatically shows the preview of files and folders. This option is required when selecting the “Hidden for files” header.

Troubleshooting

If you don’t have the “Replicate Storage permissions” option active, the Team Files app needs access to our services, which are an external URL, to work correctly. If you’re experiencing problems accessing the Team Files app, open the “Troubleshoot” tab to check for issues connecting to the Team Files services.

When this section is accessed, two tests are run:

• License Status: checks if your instance has a valid license. If this test fails, please check if you have a valid license for Team Files on the “Manage apps” page.

• Accessing service: Check if your instance can connect to the Team Files services. If this test fails, please check if the address is allowed listed as described here. If the problem persists, don't hesitate to contact our support team.

Wrap-up

On this page, you learned about all the Admin settings currently available.

If you still have questions or require help with other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.