About the preview

On this page, we'll cover the different ways to preview your files on Jira using the Google Drive Connector app, expanding the topics on the page about the file manager.

The Google Drive Connector app lets you preview files in the file manager and the attached files and folders on issues. The app supports the most common Office document formats, PDF documents, and popular image formats.

This way, it's easy to use your Jira issues as your one source of truth, with content always accessible and updated.

Preview files on the file manager

Open

1. Preview click area

2. Preview button

When using the File Manager, you can preview your files' content by clicking the icon or name of the file you want with the full-screen preview. You can also use the “Preview” button to open the preview. The options available vary slightly depending on the kind of file.

Documents preview in full-screen

Open

1. Return to the file manager 

2. Document information

3. Enter edit mode

4. Download

5. Open in Google Drive

PDF documents preview in full-screen

Images preview in full-screen

Preview files and folders on your issues

Using the Google Drive Connector app, you can attach files and folders to your Jira issues, preview their content, edit Office files, and browse folders.

The full-screen preview for the files attached works the same way as described for the file manager. Click the icon or name of the file (2) you want or the “Preview“ button (3) to open the preview.

Another option exclusive to the preview in issues is to view the content inline without hiding your issue page. By default, every attached file and folder is displayed in a collapsed view to save screen space. You can expand each file by clicking the disclosure button (1) on the left to preview its content.

You can expand attached folders similarly to see their content quickly and even navigate sub-folders. You can also preview the files' contents inside the attached folder by clicking the name to open the full-screen preview.

Upload a file to an attached folder

When you have an attached folder on your issue, you can drag and drop a file from a local folder to upload it there. Doing this will save the file in the storage place containing the connected folder, helping you build your single source of truth.

Supported file formats for preview

• Images: GIF, JPG, JPEG, and PNG

• PDF documents (including password-protected files) 

• Microsoft Office documents: DOC, DOCX, DOCM, XLS, XLSX, XLSM, XLSB, PPT, PPTX, PPTM, PPS, PPSX and PPSM

• Microsoft Office templates: DOT, DOTX, DOTM, POT, POTX, and POTM

• Microsoft Visio files: VDW, VSD and VSDX

• Open Office documents: ODT, ODS, and ODP

• Google documents, sheets, and slides

• Rich text documents (RTF)

Preview of unsupported files

The Google Drive Connector app can preview many popular file types, but not all. When you try to preview a file type not specified above, the preview window will open with the message "No preview available" and a "Download" button so that you can open it with your desktop apps.

Wrap up 

That's all on previewing files. Did you know you can also edit documents attached to your issues? Or create new documents in the file manager? 

If you still have questions about the topics covered on this page, visit our support portal and send them to us. Our team is always happy to help.